At the moment this is mostly a place holder, but we will add plenty more links as we progress.

QuestionPoint

Our first new round of publicity, a good blurb in the Milwaukee Journal Sentinel of Feb. 23rd, 2006
http://www.jsonline.com/story/index.aspx?id=403378&date=2/22/2006

Here's a link to the new OCLC Administrator Setup Guide
http://questionpoint.org/support/documentation/gettingstarted/qp_ref_adminsetup.pdf

Ask?Away State Wide Virtual Reference Publicity Group

The very best source for marketing materials and PR information specifically for Ask?Away
Ask?Away Virtual Publicity Kit for Libraries

You can go here to grab a desktop wallpaper promoting AskAway
http://www.winnefox.org/ask/wallpaper.html

Here's a copy of our recent Ask?Away Day PR programs that appeared on the Madison area Chanel 3, WISC-TV evenings news. You'll need QuickTime to view the small 30 second movie.
Ask?Away Day Movie

Ask?Away Illinois, our virtual partners in providing reference services, check the "Information for Librarians" link on this page.
http://www.askawayillinois.info/

RUSA Virtual Reference Guidelines

This is an index of the web sites included in the 1999-2006 annual lists issued by the Mars Best of Free Reference Web Sites Committee of the Machine-Assisted Reference Section (MARS) of the Reference and User Services Association (RUSA) of ALA to recognize outstanding reference sites on the World Wide Web.
Best Free Reference Web Sites, Combined Index, 1999-2006
and here's a link to a Google search web site for this specific set of Web Reference sites.
http://www.google.com/coop/cse?cx=012681041057676717069%3Alxoys7hon_y

Here's a really excellent new site on all aspects of providing virtual reference service. The site is due to become part of the RUSA web site on VR.
http://vrstrain.spl.org/vradventure/policies.htm

Here's 3 really good articles on dealing with teens during virtual reference sessions:

Teens and Chat Reference: A Match Made in Heaven or ? by Sharon Morris, AskColorado Coordinator, Colorado State Library; and Louise W. Greene, Head, Reference, Anne Arundel Community College; and Laura Kortz, Virtual Services Librarian, New Jersey City University (Presentation)
http://www.vrd2004.org/proceedings/presentation.cfm?PID=387

Yo Dude! Y R U Typin So Slow? Interpersonal Communication in Chat Reference Encounters by Marie Radford, Associate Professor, Rutgers University ; and Joseph Thompson, Project Coordinator: Maryland AskUsNow!, Baltimore County Public Library (Presentation)
http://www.vrd2004.org/proceedings/presentation.cfm?PID=325

When Kids Enter the Queue: Working with Unexpected Users on University Virtual Reference Sites by Monecia Samuel, Duke University Libraries Diversity Fellow, Duke University (Presentation)
http://www.vrd2004.org/proceedings/presentation.cfm?PID=351

and of course the links to WiLS and DPI below